Believe and work together, we will be great together

Key responsibilities

• Design, develop, and deploy AI botsLead the creation and implementation of chatbot and voice bot systems tailored to our business needs.
• Enhance AI featuresContinuously improve the capabilities of the bots, including voice recognition, image processing, and speech-to-speech functionality, to ensure more intuitive interactions and better user experiences.
• Integration with telephony systemsSeamlessly integrate the AI bots with our existing telephony infrastructure, ensuring smooth operation across all communication channels.
• Performance optimizationConduct rigorous testing and debugging to ensure the bots deliver optimal performance in real-time, high-pressure environments.
• AI-driven automationLeverage AI to automate customer service inquiries, streamline collections processes, and optimize call center workflows for improved operational efficiency.

Your skills and experience

• Chatbot and voice bot developmentExtensive experience in building, deploying, and maintaining both text-based chatbots and voice-based bots for real-world applications.
• Voice recognition and speech technologiesStrong understanding of voice recognition systems, speech-to-text, and text-to-speech technologies.
• Image processingFamiliarity with image processing techniques to enhance bot capabilities where visual data is involved.
• Telephony services integrationHands-on experience integrating AI solutions with telephony platforms (e.g., VoIP systems, WebRTC, SIP).
• Python expertiseDeep knowledge of Python for building scalable AI models and system integrations.

Nice-to-have skills

• Natural Language Processing (NLP)Knowledge of NLP techniques to improve the bots’ understanding of human language and conversational nuances.
• Cloud & DevOps experienceFamiliarity with deploying AI systems on cloud platforms and automating CI/CD pipelines.