Privacy Policy

1. Who We Are

BSP Software Services Corp. (“BSP”, “we”, “us”, “our”) is a software company based in Ho Chi Minh City, Vietnam. We provide custom software development, mobile applications, AI solutions, dedicated teams, quality engineering, and AI training programs.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit bsp.vn, contact us, or use our services. BSP acts as the data controller for personal information collected through this website.

2. Information We Collect

We collect only the information needed to run our website and deliver our services:

• Information you give us: your name, company, job title, email address, phone number, Zalo/WhatsApp/Teams contact details, and the content of your messages, project briefs, or training registrations.
• Information from our business relationship: contract details, billing contact, and project communications.
• Information collected automatically: IP address, browser type, device and operating system, pages viewed, referring page, and date and time of visits, collected through server logs and similar technologies.

We do not intentionally collect sensitive personal data through this website. Please do not send us sensitive data unless a signed agreement requires it.

3. How We Use Your Information

• To respond to inquiries and provide proposals, quotes, and project or training information.
• To deliver, manage, and support our software development, AI, and training services.
• To send invoices, service notices, and updates relevant to our agreement with you.
• To operate, secure, and improve our website, and to detect fraud or abuse.
• To send news or marketing messages, where permitted by law and with your consent where required. You can opt out at any time.
• To comply with legal obligations and to establish, exercise, or defend legal claims.

4. Legal Bases and Consent

We process personal data based on one or more of the following: your consent; performance of a contract or steps taken at your request before a contract; our legitimate interests in running and improving our business, where these are not overridden by your rights; and compliance with legal obligations.

We handle personal data in accordance with applicable Vietnamese data protection laws and regulations, including Decree No. 13/2023/ND-CP on personal data protection and the Law on Personal Data Protection. For visitors in the European Economic Area or the United Kingdom, we also respect the rights provided under the GDPR and UK GDPR.

5. Cookies and Analytics

We use cookies and similar technologies to keep the website working, remember preferences, and understand how visitors use our pages so we can improve them. You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the website work.

6. Sharing and Disclosure

We do not sell your personal information. We share it only in these cases:

• Service providers that help us operate our business, such as hosting, email, communication tools, analytics, and payment or accounting services, under confidentiality and data-protection obligations.
• Professional advisers, such as lawyers, auditors, and insurers, where needed.
• Authorities, when required by law, court order, or a valid government request.
• Business transfers, such as a merger or sale of assets, in which case we will require the recipient to protect your data.

7. International Transfers

Our service providers may be located outside Vietnam. When we transfer personal data across borders, we take steps required by applicable law to make sure it remains protected, such as contractual safeguards and impact assessments where required.

8. Data Retention

We keep personal data only as long as needed for the purposes described in this policy, to meet legal, accounting, or reporting requirements, or to resolve disputes. When data is no longer needed, we delete or anonymize it.

9. Data Security

We use reasonable technical and organizational measures to protect personal data, including access controls, encryption in transit, and staff confidentiality obligations. No system is completely secure, so we cannot guarantee absolute security. If a breach affects your data, we will notify you and the authorities as required by law.

10. Your Rights

Subject to applicable law, you may have the right to:

• know how your data is processed and request access to it;
• request correction of inaccurate or incomplete data;
• request deletion of your data;
• restrict or object to certain processing;
• withdraw your consent at any time, without affecting earlier lawful processing;
• request a copy of your data in a portable format; and
• lodge a complaint with a competent data protection authority.

To exercise these rights, email us at Tan@BSP.VN. We may need to verify your identity before responding.

11. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.

12. Third-Party Links

Our website may link to third-party sites, including video platforms and social networks. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. If we make material changes, we will post a notice on this website or contact you directly where appropriate.